Spa Policy


Spa Arrival

You are encouraged to arrive at least 10 minutes before your scheduled appointment.
To get ready for your relaxing experience the changing areas are at your disposal.
Robes, slippers and towels are provided for you during your spa experience.


Cancellation Policy

Please allow 24-hours notice for cancellation, as well as rescheduling, to avoid a 100% charge.


Late Arrival

As a courtesy to following clients, late arrivals will only receive the remaining available appointment time
and will be charged the full service fee.


Spa Etiquette

Please do not use mobile phones or pagers while in the Spa to ensure other guest’s privacy and relaxation.
Also, smoking is not allowed anywhere in the Spa.


Gift Certificates

Rif Fort Spa & Wellness Gift Certificates are the perfect gift for any occasion.
You may purchase a Gift Certificate at any time at the Spa or call ahead and pick it up.
Gift Certificates may not be redeemed for cash.


Age Requirements

Treatments can be booked by any person over the age of 16.


Health Conditions

Please inform us before your treatment about any health issues or injuries.
Such as high blood pressure, allergies, any physical ailments, or other special needs.
A waiver must be filled out prior to your first service with our Spa.



Expectant mothers are welcome to book (body)treatments after their first trimester.
Please inform us in advance about your pregnancy.
The Spa Receptionist may assist with choosing a suitable treatment, such as the Maternity Massage.



Shaving is not recommended prior to any body exfoliation treatments or hair removal services,
as this can cause skin to react sensitive.



For your convenience, a 15% gratuity is included in every Treatment.
You may adjust this gratuity at your discretion at check-out.


Spa Hours

Daily: 9AM to 6PM


Loss or Damage

We regret that we cannot be responsible for any loss or damage of personal items and valuables
during your experience at the Spa.


For any questions regarding our Spa Policy, please contact us at